We certify your trainers
CPI Instructors train select staff to become your organization’s Certified Instructors.


Provide your staff with an effective framework for preventing, de‑escalating, and safely responding to crisis behavior through the lens of mental health.
Customize and adapt your foundational Verbal Intervention, Nonviolent Crisis Intervention, or NCI With Advanced Physical Skills certification to include an overview of mental health disorders and person-centered approaches.
Our Mental Health Specialty Topic is available as an add-on to enhance our foundational Verbal Intervention, Nonviolent Crisis Intervention, and NCI With Advanced Physical Skills programs based on staff roles and the individuals you serve. Explore our portfolio of training programs below.
Explore Our Programs
CPI teaches professionals the skills to recognize, prevent, and respond to crises in the workplace. We offer customizable solutions that fit every role and risk level to foster organization-wide safety and well-being.
We are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone, using evidence-based, person-centered approaches.
Our train-the-trainer framework increases fidelity and adoption and ensures the most relevant training is delivered based on roles and risk levels.
CPI Instructors train select staff to become your organization’s Certified Instructors.

Certified Instructors conduct ongoing trainings using CPI courses and materials.

Trained staff gain practical expertise and vocabulary to safely address challenging situations.

Renew your certification and add our Mental Health Specialty Topic to customize techniques by staff roles and the individuals you serve.
Renew Now